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* A growing number of American firms say their employees need to improve writing and interpersonal communications skills, according to the Olsten Corporation, a temporary-help service firm.

Of 400 businesses surveyed, 80 percent say their employees' writing skills need improvement, compared with 65 percent in 1991. The number of companies reporting a need for improvement of interpersonal skills rose to 75 percent from 62 percent a year ago.

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Despite this growing concern, only 21 percent of firms say they offer programs to improve writing, while training for interpersonal communications is available at 42 percent of the companies.

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