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Chevy Volt tops customer satisfaction survey again

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David Zalubowski/AP/File

(Read caption) This February 2012 file photo shows a 2012 Chevrolet Volt at a Chevrolet dealership in the south Denver suburb of Englewood, Colo. 92 percent of Chevy Volt owners would buy another this year than at the same time last year, according to Consumer Reports.

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Fewer Chevrolet Volt owners would buy another this year than at the same time last year, Consumer Reports has discovered.

...Of course, when that figure is still 92 percent (down from 93) and the Volt has topped Consumer Reports' consumer satisfaction survey for the second year running, perhaps a drop isn't so bad...

Unsurprisingly, the Volt is going down a storm with owners. As The Detroit News reports, sales in the first 10 months of 2012 are 286 percent greater than the same time last year.

That suggests that and even greater number of owners would still be happy to continue with the Volt than those in last year's survey. 

Volt sales are expected to dip a little when November figures emerge, thanks to restricted supply. In recent months, the Volt has consistently beat its own previous highest sales figures.

Consumer Reports' auto editor Rik Paul said that the Volt's sporty handling and strong performance are key to its owners' enthusiasm--that, and the high fuel efficiency drivers are managing.

In fact, high efficiency was a bit of a trend in this year's survey, with the Toyota Camry Hybrid, Prius, Prius C and Nissan Leaf all scoring highly.

Scores for repeat ownership are based on the question, "Considering all factors (price,performance, reliability, comfort, enjoyment, etc.), would you get this car if you had it to do all over again?"

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The good news for Chevrolet is that a great many respondents are selecting, "definitely yes".


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