Best Buy CEO Brian Dunn steps down

Best Buy CEO Brian Dunn has decided to resign from the big box retailer. Dunn has been Best Buy CEO for almost three years.

|
Lucas Jackson/REUTERS/File
Best Buy CEO Brian Dunn responds to questions during media day regarding the company's holiday outlook in New York in this 2009 file photo. Best Buy Co. said Dunn has resigned from the world's largest consumer electronics chain, which has struggled against stepped-up competition from internet retailers and discounters.

Best Buy CEO Brian Dunn is stepping down from the nation's largest consumer electronics retailer, a company that has been largely criticized for not responding quickly enough to growing competition and the changing shopping habits of Americans.

Best Buy Co., based in Minneapolis, said Tuesday that it was a mutual decision, and that there were no disagreements with Dunn on any matter relating to operations, financial controls, policies or procedures.

But Dunn, a 28-year veteran of Best Buy, had been CEO and director since June 2009, and the company said it was time for new leadership given the challenges the company faces.

Best Buy said that it has already created a search committee for identifying and choosing its new CEO. Board member Mike Mikan, 39, will serve as interim CEO while the company searches for a permanent replacement. Richard Schulze will continue as chairman.

Best Buy's shares were down 51 cents, or 2.3 percent, to $21.14 in after initially climbing higher on the news.

"I think the departure is long overdue," said Brian Sozzi, chief equities analyst at NBG Productions, an independent research firm. "Best Buy's operational strategy has been way off the mark and late to address the fundamental industry upheaval."

The news comes as the pioneer of the big-box consumer electronics retailing format struggles to regain its footing. Best Buy lost $1.23 billion in the last quarter and revenue at stores opened at least a year, a key metric, dropped 1.7 percent for the year after having fallen 1.8 percent in the prior year.

The company has been hit hard by a number of factors. Once the bread-and-butter of electronics retailers, sales of TVS, digital cameras and video game consoles have weakened. Meanwhile, sales of lower margin items like tablet computers, smartphones and e-readers have increased. At the same time, Best Buy, like other big-box retailers, is finding that more people are using its stores as showrooms to browse for products and then going online to Amazon.com and other rival sites to buy at a lower price.

As a result, Best Buy is trying to become nimbler and avoid the fate of former rival Circuit City, which liquidated its business in 2009. A couple weeks ago, Best Buy, which has about 1,400 stores in the U.S., unveiled a restructuring plan that calls for it to close 50 of its U.S. big-box stores, open 100 small-format stores and cut $800 million in costs over the next five years.

The plan comes after Best Buy has made some inroads in the past year. The company has cut its square footage by 15 percent in about 43 stores. It did that by either subletting the space to other merchants or giving it back to the landlords.

But some analysts say Best Buy hasn't moved fast enough to reduce its foot print. They also say there are more opportunities for Best Buy to take advantage of its mobile business.

Gary Balter, an analyst at Credit Suisse, says Best Buy's mobile business accounts for nearly one-third of the retailer's profits, yet it accounts for less than 10 percent of the overall square footage.

Meanwhile, Dunn, a 50-year-old who started his career at Best Buy as a store associate, said he believes Best Buy is well-positioned.

"I leave it today in position for a strong future," Dunn said in a statement.

You've read  of  free articles. Subscribe to continue.
Real news can be honest, hopeful, credible, constructive.
What is the Monitor difference? Tackling the tough headlines – with humanity. Listening to sources – with respect. Seeing the story that others are missing by reporting what so often gets overlooked: the values that connect us. That’s Monitor reporting – news that changes how you see the world.

Dear Reader,

About a year ago, I happened upon this statement about the Monitor in the Harvard Business Review – under the charming heading of “do things that don’t interest you”:

“Many things that end up” being meaningful, writes social scientist Joseph Grenny, “have come from conference workshops, articles, or online videos that began as a chore and ended with an insight. My work in Kenya, for example, was heavily influenced by a Christian Science Monitor article I had forced myself to read 10 years earlier. Sometimes, we call things ‘boring’ simply because they lie outside the box we are currently in.”

If you were to come up with a punchline to a joke about the Monitor, that would probably be it. We’re seen as being global, fair, insightful, and perhaps a bit too earnest. We’re the bran muffin of journalism.

But you know what? We change lives. And I’m going to argue that we change lives precisely because we force open that too-small box that most human beings think they live in.

The Monitor is a peculiar little publication that’s hard for the world to figure out. We’re run by a church, but we’re not only for church members and we’re not about converting people. We’re known as being fair even as the world becomes as polarized as at any time since the newspaper’s founding in 1908.

We have a mission beyond circulation, we want to bridge divides. We’re about kicking down the door of thought everywhere and saying, “You are bigger and more capable than you realize. And we can prove it.”

If you’re looking for bran muffin journalism, you can subscribe to the Monitor for $15. You’ll get the Monitor Weekly magazine, the Monitor Daily email, and unlimited access to CSMonitor.com.

QR Code to Best Buy CEO Brian Dunn steps down
Read this article in
https://www.csmonitor.com/Business/Latest-News-Wires/2012/0410/Best-Buy-CEO-Brian-Dunn-steps-down
QR Code to Subscription page
Start your subscription today
https://www.csmonitor.com/subscribe