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Verizon iPhone: Three important steps before you upgrade

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Save a copy of important voice mail

Do you have any saved voice mail that you never want to delete? Perhaps you keep a cherished message from a child or loved one and listen to it every so often. Well, you know how your voice mail used to travel from your old phone to your new phone. Not so with the iPhone. In order to keep a voice mail message you need to subscribe ($2.99/month) to Visual Voice Mail. This allows you to copy your voice mail to your computer.

If your phone doesn’t support Visual Voice Mail, you can have an outside service transfer your voice mail to a CD or MP3 files. The idea of paying an outside service might scare you away, but check out the rates: $18 for three voice mails saved to cassette or disc, or $10 for the first voice mail and $5 each for additional voice mails saved as MP3 files.

If you decide to splurge and spend the $2.99, where is the link to sign up? Not on any of the support pages explaining that you need the service. You have to do it from your phone. Go to the Messages menu and select Visual Voice Mail. Here’s how the process works.

  • You turn on Visual Voice Mail.
  • Select a voice mail message.
  • Listen to it (you can stop it during play if you know what you want to do with it).
  • Under Options, select Archive.
  • You can save to a memory card or to My Sounds.
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