Despite complaints about data and voice service for the iPhone, an Apple rep said he is satisfied with AT&T service.
Back in September, the New York Times reported that heavy use of the Apple iPhone, particularly in high-density metro areas such as Manhattan, was threatening to bring the AT&T network crashing to a halt. In the months since, AT&T has sought to alleviate network congestion. The results? Mixed, to say the least. (Happily, the company did introduce "Mark the Spot," a free downloadable application that users can use to report a dropped call or dead zone.)
"AT&T is a great partner," Tim Cook, chief operating officer at Apple said in a conference call with Wall Street analysts. "I think it is important to remember that they have more mobile broadband usage than any other carrier in the world. In the vast majority of locations, we think that iPhone customers are having a great experience from the research that we have done."