"She was wonderful. I was talking to Joey (through a cell phone app) from Thailand. She took pictures of Joey on an iPhone, she took a video of him zipping around with his buddy. I didn't ask for any of that. She just did it," Steiger said.
Steiger has used kennels in the past. And there are good ones, she said, but dogs are still kept in crates or cages for several hours each day. "It's like they are in jail."
Knowing where her dog is and what he's doing is important to her because "this is my baby. I'm leaving my baby behind," Steiger said.
Hirschhorn and his fiance went on a trip to visit family in 2010 and left their dogs Rocky and Rambo in a kennel. "Rocky came back a little off. She was not acting herself. She was sheepish and hiding under the desk. She is normally a happy, happy dog," he said.
There had to be something better, they said. They let everyone know they were going to start dog sitting. "Business was booming. We got multiple calls a day," he said. They watched more than 100 dogs during eight months.
At the end of their experiment, they had two things: enough money to pay for their 2011 wedding and a business model. They quit their day jobs, joined forces with former MySpace CEO Mike Jones to create an online community and raised $1 million in venture capital.
The company's website provides host bios, location, home photos, prices, availability, notes on what they can handle and reviews.
DogVacay provides insurance (up to $25,000 per animal) for emergencies, the company has a partnership with VCA Animal Hospitals and owners can rent GPS-enabled dog collars if they want to track their pets constantly. Most hosts will email, text or telephone owners once a day with updates on their dogs, Hirschhorn said.