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Bullied bus monitor: Case of Karen Klein spotlights problem on school buses

Bus drivers and monitors across the country are being better trained on how to deal with bullying, and after the case of bullied bus monitor Karen Klein, school officials may pay them more heed.

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Karen Klein, 68, of Greece, N.Y., talks about the verbal abuse she endured from Greece middle school students while she was school bus monitor. Since the incident was captured in a 10-minute video posted to YouTube.

Jamie Germano/AP

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The shocking YouTube video of students verbally abusing monitor Karen Klein highlights how difficult it can be to handle bullying in a place where it often happens: the school bus.

The good news is that better training is making its way to thousands of bus drivers and monitors across the country – and school administrators may now be more inclined than ever to take seriously drivers’ reports of taunting, sexual harassment, and other forms of bullying against kids and adults.

First Student, a company that transports 6 million students a day, launched a campaign this past school year – “See Something. Do Something.” – to train all its drivers and attendants, more than 59,000 people.

The workshops teach bus drivers how to recognize signs of bullying and strategies for responding – once they’ve stopped the bus in a safe location. They present hypothetical scenarios to help them practice deescalating aggressive behavior.

The training materials are available more broadly and were developed jointly by the US Department of Education’s Office of Safe and Drug Free Schools and the National Association for Public Transportation (NAPT).

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