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Crisis Action makes a big noise using quiet citizen diplomacy

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That's certainly the case with Crisis Action. Founded in 2004, it has a tiny budget of about $2 million a year and just over 20 employees situated in seven key locations around the world: Cairo; Nairobi, Kenya; New York; and Brussels, as well as in France, Germany, and Britain.

Crisis Action, together with its nongovernmental partners, has played an influential role in swaying the policies of governments on Sudan, Congo, Gaza, Afghanistan, Ivory Coast, Egypt, Libya, and Syria, MacArthur says. "Among other achievements, Crisis Action has coordinated joint campaigns to: secure one of the largest UN peacekeeping forces for Darfur; bring those accountable for mass rape in the Democratic Republic of Congo to justice; secure the first ever UN Security Council Presidential Statement on Burma; and support hundreds of Arab NGOs to convince the Arab League to respond to mass violence against civilians in Libya and Syria," a statement from MacArthur says.

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