Gringo cafe: A restaurateur starts his dream cafe in Brazil.(Read article summary)
Sam Flowers opened his dream cafe in Rio de Janeiro without guidance on how to get a visa, or adjust to 'Brazil costs.' Two years later he helps others pursue their Brazilian business dreams.
â€˘ A version of this post ran on the author's blog, Riorealblog.com. The views expressed are the author's own.
The first stepÂ takenÂ on a path from Santa Barbara, Calif., to Rua BarĂŁo da Torre in Ipanema was when Sam Flowers was a mere ten-year-old, begging his mother to let him learn how to decorate cakes. That led to a BS degree in hotel administration from Cornell University, with an eye towards opening a restaurant.
â€śThe irony is that I learned enough about the business to get frightened away,â€ť Flowers admits with his easy smile. Even so, while earning an MBA he continued to decorate cakes, dreams on a back burner.
During eight years in executive management at Universal Studios, Flowers took a couple of vacations to Rio. â€śThe first time I came alone and it rained every day. I didnâ€™t speak Portuguese,â€ť he recalls. â€śBut I had never been anywhere before where I blended in, a country of mixed-race people.â€ť
Flowers spent eighteen months here in 2004-5, that included a stint at PUC to learn Portuguese. He also scouted out locations, entertaining thoughts of chocolate chip cookies and brunch. On learning that opening a business will get you a resident visa, Flowers reserved the name Gringo CafĂ© on the internet. Then he went home to develop a business plan and put together the necessary funding for his enterprise.
â€śYou have to have a back-up plan,â€ť he advises. â€śWith enough resources for a worst-case scenario. Not having enough cash set aside is one of the top reasons restaurants fail.â€ť According to Flowers, nine restaurants in the vicinity of the Gringo CafĂ© have opened and closed in the two years heâ€™s been in business. No positive cash flow from one to three years is typical in the restaurant business, he adds.
What are the biggest problems a gringo restaurateur faces in Rio de Janeiro?
- Customers shy away from new foods; Brazilians eat crĂŞpes and pasta, but have little experience with delights such as Samâ€™s mouthwatering blueberry pancakes or comforting macaroni-and-cheese.
- Employee turnover; the current low unemployment rate means training lots of chefs and waiters, only to have them move on.
- High payroll costs, due to taxes; â€śThe burden is dramatic,â€ť says Flowers. â€śAnd you pay income tax even if youâ€™re losing money!â€ť
Economists have long described and lamented the so-called â€śBrazil Costâ€ś, which retards business vitality for everyone, not just foreigners. Steps have been taken to reduce this at different levels of government. But much remains to be done.
Meanwhile, revenue in the Gringo CafĂ©â€™s second year is up 15 - 20 percent from its first year. Rioâ€™s high dining-out prices have actually helped business, as tourists and locals head away from prime venues on Avenida Visconde de PirajĂˇ to find more affordable meals on back streets.
When Flowers began to dream of the Gringo CafĂ©, he looked for someone who could describe to him all the steps of the process of making the investment, getting a visa, and setting up the business. Such a person didnâ€™t exist, he discovered. Now heâ€™s doing some consulting on the side for other dreamers. â€śYou really have no way to know what [the business] is going to look like until youâ€™re in it,â€ť Flowers concludes â€“ despite so much careful preparation. â€śYou have to test and adjust.â€ť
â€“ Julia Michaels, a long-time resident of Brazil, writes the blog Rio Real, which she describes as a constructive and critical view of Rio de Janeiroâ€™s ongoing transformation.