Social media mayhem: when flash mobs go from benign to malign
A Hollywood flash mob that brought out beanbag-shooting riot police Wednesday night illustrates a growing concern with social-media-driven events. What can be done to keep everyone safe?
The unruly flash mob that brought police in riot gear to Hollywoodâ€™s Grauman Chinese Theater Wednesday night spotlights growing concerns being raised about the phenomenon of spontaneous, social-media-driven gatherings that turn from celebratory to destructive.
A crowd had assembled for the premier of a documentary about the Electric Daisy Carnival, an annual techno music festival that attracts tens of thousands of fans.
But the crowd outside the theater exploded to over 1,000 rowdy revelers, partly in response to a tweet sent out earlier in the afternoon by a DJ: â€śLetâ€™s see if the magic of social networking will work today.â€ť
Los Angeles Police Department officers responded to a request from a traffic cop on the scene after partiers refused to clear the streets for vehicles, says Hollywood division Sergeant Chad Costello, who notes that â€śin about a half hour it went from a small crowd to a large one.â€ť
Four officers fired seven rounds of non-lethal, one-inch beanbags at a small group who were vandalizing a patrol car, he says, adding that the police response escalated as the crowd refused to disperse.
While many communities have struggled with criminal mobs gathered explicitly to loot or vandalize, many more find themselves wrestling with the challenge of the flash mob that starts out as benign but takes a turn for the malign.
â€śPeople have a right to assemble,â€ť notes Officer Costello, but he adds, â€śthey donâ€™t have a right to let things get out of control so people get hurt.â€ť
Communities around the globe are struggling to balance serendipity with social order.
New media guru Paul Levinson, author of â€śNew New Media,â€ť says governmental regulation is not the answer. That doesnâ€™t mean, however, there is nothing to be done.
The social response always lags behind the possibilities opened up by new technology, he says. First we discovered we could have thousands of â€śvirtualâ€ť friends, thanks to the digisphere. Now, he points out, â€śitâ€™s only natural that we want to take those new relationships back into the real, physical world.â€ť
She had posted a modest party invitation on Facebook that inadvertently went public. Some 15,000 people responded, and 1,600 actually turned up at her house.
â€śWe need to learn new skills as parents and consumers of social media,â€ť says Mr. Levinson.
Flashmobbers tend to be young, he notes, which means many are involved as a form of attention-getting typical of that demographic.
â€śSo what happens is first they gather and if they donâ€™t get the attention they want, then they start descending into worse and worse behavior,â€ť he says, pointing to what he calls â€śacting-outâ€ť that typically occurs when police arrive on a scene.
Actions such as bottle-throwing and taunts can escalate into arrests and bodily injury and property damage. Breaking someoneâ€™s fingers might not be what the group intended, he says, but once the momentum of the crowd gets ugly, â€śbad things can start to happen.â€ť
He and other experts point to the need for establishing new guidelines for new activities. Just as a parent would say to a child, â€śdonâ€™t touch the hot stove,â€ť says Professor Williams, â€śthey now have to teach kids not to do stupid things in the realm of social media.â€ť