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Nine times you should demand a refund

When you purchase a product or a service, you expect to get your money's worth. Sometimes that does not happen. When is it okay to demand a refund?

9. Hotel rooms that are not sufficiently clean

Justin Franz/Flathead Beacon/AP/File
An interior view of the Many Glacier Hotel on Glacier National Park, Mont. on July 4, 2015.

I stayed in a Red Roof Inn once that had not one but two bugs in it (not the bed variety, thank God); a hair on the towel; and no cold water in the sink, only boiling hot. I sent a message through the customer service portal on the hotel's website asking for a refund but my claim was dismissed. I stayed at the same hotel a week later and coincidentally they gave me the exact same room with the exact same issues, just no bugs this time. Again I requested a refund. I got a credit for a free night's stay – which is sort of moot, because why would I go back there after they failed me twice? – but it's better than nothing from a company that obviously doesn't put much stock in customer service.

This article first appeared on Wise Bread.

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Mark Sappenfield
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