AI, residuals, and lack of trust. Can Hollywood find a happy ending?

|
Mike Blake/Reuters
Actors join striking writers on the picket line outside of Netflix offices in Los Angeles, July 14, 2023. It is the first time since 1960 that the two unions have been on strike in Hollywood at the same time.
  • Quick Read
  • Deep Read ( 7 Min. )

Tourists hoping to spot A-list actors, ready for their close-ups here on Sunset Boulevard, will be disappointed. Most of the 160,000 members of the Screen Actors Guild-American Federation of Television and Radio Artists are journeyman actors working in video games, audiobooks, commercials – even puppetry. 

“We’re not people that are living in mansions ... drinking green smoothies all day,” says Gabriel Rissa, who works in a restaurant to supplement his roles in TV shows such as “Scandal” and “American Auto.” “It’s people that believe so strongly in their art that they’re willing to make sacrifices.”

Why We Wrote This

A story focused on

What led to the first double strike of actors and writers in more than 60 years? Both sides point to a business model under severe strain even before the pandemic and a breakdown in trust.

At a time of upheaval in the entertainment industry, the question of who should make sacrifices is at the core of this double strike – the first time both actors and writers have walked off the job together in 63 years. They point to a vanishing middle-class life, brought on by the shift to streaming models. For their part, studio executives point to cratering revenues that meant they were laying off thousands of employees before the creative talent walked off the job. Both sides are gearing up for a long fight. And the sharp rhetoric reveals a breakdown of trust amid profound industry disruption. 

“People are recognizing that this is a historic moment,” says Brian Welk, a senior business reporter for IndieWire.

Outside Netflix headquarters, the sidewalk is filled with actors and writers marching together in a historic strike. It’s over 90 degrees Fahrenheit. A few palm trees, towering over the street like giant dandelions, offer scant shade. Yet the protesters, holding fans and picket signs, are in good spirits as they chant slogans such as “LA is a union town, on strike, shut it down ...” 

Actors put down their scripts and walked off sets last week. That is, off the movies and TV shows that hadn’t already paused production when the Writers Guild of America commenced its strike in May. The unions representing performers and writers have each reached an impasse with the Alliance of Motion Picture and Television Producers during their respective contract negotiations. 

Tourists hoping to spot A-list actors, ready for their close-ups here on Sunset Boulevard, will be disappointed. Most of the 160,000 members of the Screen Actors Guild-American Federation of Television and Radio Artists (SAG-AFTRA) are journeyman actors working in video games, audiobooks, commercials, corporate or educational videos, and even puppetry. 

Why We Wrote This

A story focused on

What led to the first double strike of actors and writers in more than 60 years? Both sides point to a business model under severe strain even before the pandemic and a breakdown in trust.

“We’re not people that are living in mansions, living in luxury, drinking green smoothies all day,” says Gabriel Rissa, who works in a restaurant to supplement his roles in TV shows such as “Scandal” and “American Auto.” “It’s people that believe so strongly in their art that they’re willing to make sacrifices.”

Ali Martin/The Christian Science Monitor
Gabriel Rissa pickets in front of Netflix’s Los Angeles offices, July 17, 2023. Mr. Rissa has been acting for more than 15 years and has concerns about changes to pay structures and the impact of artificial intelligence on the entertainment industry when he already needs a second job.

At a time of upheaval in the entertainment industry, the question of who should make sacrifices is at the core of this double strike – the first time both unions have walked off the job together in 63 years. Actors, and before them writers, point to a vanishing middle-class life, brought on by the shift to streaming models that weren’t governed by previous agreements. That erosion of quality of life began before the pandemic, and prior to the recent rapid advances in artificial intelligence. For their part, studio executives at Walt Disney Co. and others point to cratering revenues and stock prices that meant they were laying off thousands of employees before the creative talent walked off the job. Both sides are gearing up for a long fight. And the sharp rhetoric reveals a breakdown of trust amid profound industry disruption. 

“People are recognizing that this is a historic moment,” says Brian Welk, a senior business reporter for IndieWire, a film industry site. “It was shocking to me to see just how many actors and writers together were all very much on the same page in terms of their agenda and how unified they were.”

The fallout of the strikes is most acute in Los Angeles and New York, where whole economies of scale are powered by the engine of the entertainment industry. But the shutdown will also be felt across Hollywood’s many regional production hubs, including Georgia, New Mexico, and Louisiana. The impact is also global. Clapper boards fell silent in filming locations such as Morocco and Australia, where “Gladiator 2” and “Mortal Kombat 2,” respectively, had been filming. 

Award shows such as the 75th Primetime Emmy Awards in September are at risk of being postponed. Union rules also prohibit actors from promoting movies. On Thursday, the cast of “Oppenheimer” made a show of departing the London premiere when confirmation of the work stoppage came through. During a red carpet interview, actor Matt Damon said that the reason for the strike was “to protect the people who are kind of on the margins,” especially those who rely on health insurance.

Maja Smiejkowska/Reuters
Robert Downey Jr., Emily Blunt, Cillian Murphy, Florence Pugh, and Matt Damon attend a photo call for "Oppenheimer" in London, July 12, 2023. The actors left the London premiere of the film early when the actors strike was called.

Carlease Burke is one of them. With about 170 credits, she’s enjoyed decades of steady acting in movies, commercials, and television shows such as “Dave” and “Mixed-ish.” During pandemic shutdowns, Ms. Burke was able to skate by for two years on her existing income. But three years ago, SAG-AFTRA changed the terms of its health care coverage. In order to qualify, actors must make a minimum of $26,000 from acting each year. That left the actress without insurance for the first time in her career. 

As an older person, losing her health care and having to scramble to find an alternative was a blow. “We have really, really good health insurance, and so many people have lost it,” she says.

Some actors rely on residuals – payments received when a movie or television show is seen after its initial run, via reruns, or streaming or on-demand services – to get by or make enough money to qualify for the health insurance. One of the key sticking points in SAG-AFTRA’s negotiations with the Alliance of Motion Picture and Television Producers (AMPTP) is that streaming platforms are unwilling to reveal data that is key to determining those residuals.

“Companies have always tried to monopolize and monetize their own data to their own benefit and to [the detriment of] whoever they’re negotiating with,” says Mitch Lowe, author of the memoir “Watch and Learn: How I Turned Hollywood Upside Down with Netflix, Redbox, and MoviePass – Lessons in Disruption.” “No one is going to be happy until there is some third-party monitoring of the performance or complete transparency.”

Mr. Lowe, a co-founding executive at Netflix, says that archaic contract formulas should be updated to take into account not just subscription revenue but also other value generated by content, including licensing.

Streaming services have also changed the formula for determining residuals. Instead of paying actors a set amount according to how many times a program runs – as the networks do – streamers base their formula on the number of their subscribers. The AMPTP says actors have more opportunities to work because of streaming services, and that actors make money on streaming even if a show or movie flops. But performers say they aren’t getting their fair share when shows hit it big and that residual income has eroded. Since talks broke down, actors from Mandy Moore (“This Is Us”) to the cast of Netflix’s “Orange Is the New Black” have shared their residual checks from Netflix, with amounts ranging from pennies to $20.

Ali Martin/The Christian Science Monitor
Hope Levy (center left) and Carlease Burke (right) picket in front of Netflix offices in Los Angeles, July 17, 2023.

In the meantime, metrics for measuring the success of streaming companies have also changed.

“Since early last year, Wall Street has started to get really concerned about the lack of profits in streaming,” says Ben Fritz, author of “The Big Picture: The Fight for the Future of Movies.” “Netflix had an earnings report when their growth was slowing, and Wall Street freaked out.’” Netflix, it should be noted, first reported a profit in 2003 and posted a $4.49 billion profit in 2022. Other direct-to-consumer streaming companies or divisions of larger corporations have yet to make money.

One of the easiest levers to pull to become more profitable is produce less content, says Mr. Fritz, whose Wall Street Journal podcast “With Great Power: The Rise of Superhero Cinema,” chronicles how Marvel came to dominate Hollywood. Indeed, Disney CEO Bob Iger recently announced that the company is cutting back on its multiverse’s worth of superhero offerings. In an increasingly common move, the company also pulled movies and TV shows from Disney+ as content write-offs – including ones released in 2023. And, like many other entertainment companies, it has also laid off thousands of employees. 

Actors on the picket lines cite CEO compensation in the tens of millions of dollars as proof the studios have money to pay the people they hire. “How come they’re making so much money?” asks voice actor Hope Levy. “Look, we all want to work together. We’re all open to negotiating, but they need to be open to sharing their corporate wealth that they’re making.”

Economist Donald J. Boudreaux says that view is shortsighted, since employees prosper under adept CEOs, and the ability to run a global corporation is not a common skill.

Ali Martin/The Christian Science Monitor
Taylor Orci, left, who belongs to both the actors and writers unions, cools strikers with misters and fans in front of Netflix offices in Los Angeles as temperatures hit the 90s. SAG-AFTRA hit the picket lines with the Writers Guild of America in a show of solidarity not seen since 1960.

“It’s worth pointing out the money [Mr. Iger’s] being paid does not belong to those employees. It belongs to the shareholders,” says Mr. Boudreaux, a former economics department chair at George Mason University. “If that person is not very good at doing what he or she does, then that affects the productivity of everyone down the line.” 

This week, Moody’s Investors Service predicted that collective bargaining agreements with the unions will collectively cost studios an additional $450 million to $600 million per year.

An executive told Deadline that studios would hold out until the actors lost their homes and apartments – a tactic that didn’t go over well with actors and writers. Those on strike believe that studios don’t truly value them. For instance, a common fear of those on the picket lines outside Netflix is that studios will replace them with AI by scanning their image and likeness, and even their voices, and then utilizing them in perpetuity.

Obviously we cannot stop technology, but we need to be compensated if they’re going to reuse our voice prints and our voices, or take our voice and then alter it,” says Ms. Levy, who has voiced animated characters in video games and TV movies.

In a statement to the Monitor, the AMPTP claims that SAG-AFTRA leadership has publicly mischaracterized its position on AI and reiterated its position that the deal offered “historic” pay and residual increases. “The current AMPTP proposal only permits a company to use the digital replica of a background actor in the motion picture for which the background actor is employed. Any other use requires the background actor’s consent and bargaining for the use, subject to a minimum payment.”

SAG-AFTRA did not respond to the Monitor’s request for comment.

For now, the unions and the studios are engaged in a public relations battle. Audiences may not notice the disruption in production until September, when bemused viewers notice the most hyped offering on fall TV is ... “The Golden Bachelor.” In the meantime, striking writers and actors keep turning up to march, no matter the temperature.

“Most creatives that I know have been without work for a year” and take on second or third jobs to get by, says Dominique Generaux, whose first movie role was the 2008 film “Dakota Skye.” “So for us, when it’s such an existential crisis, people will go as long as it takes.”

You've read  of  free articles. Subscribe to continue.
Real news can be honest, hopeful, credible, constructive.
What is the Monitor difference? Tackling the tough headlines – with humanity. Listening to sources – with respect. Seeing the story that others are missing by reporting what so often gets overlooked: the values that connect us. That’s Monitor reporting – news that changes how you see the world.

Dear Reader,

About a year ago, I happened upon this statement about the Monitor in the Harvard Business Review – under the charming heading of “do things that don’t interest you”:

“Many things that end up” being meaningful, writes social scientist Joseph Grenny, “have come from conference workshops, articles, or online videos that began as a chore and ended with an insight. My work in Kenya, for example, was heavily influenced by a Christian Science Monitor article I had forced myself to read 10 years earlier. Sometimes, we call things ‘boring’ simply because they lie outside the box we are currently in.”

If you were to come up with a punchline to a joke about the Monitor, that would probably be it. We’re seen as being global, fair, insightful, and perhaps a bit too earnest. We’re the bran muffin of journalism.

But you know what? We change lives. And I’m going to argue that we change lives precisely because we force open that too-small box that most human beings think they live in.

The Monitor is a peculiar little publication that’s hard for the world to figure out. We’re run by a church, but we’re not only for church members and we’re not about converting people. We’re known as being fair even as the world becomes as polarized as at any time since the newspaper’s founding in 1908.

We have a mission beyond circulation, we want to bridge divides. We’re about kicking down the door of thought everywhere and saying, “You are bigger and more capable than you realize. And we can prove it.”

If you’re looking for bran muffin journalism, you can subscribe to the Monitor for $15. You’ll get the Monitor Weekly magazine, the Monitor Daily email, and unlimited access to CSMonitor.com.

QR Code to AI, residuals, and lack of trust. Can Hollywood find a happy ending?
Read this article in
https://www.csmonitor.com/The-Culture/Movies/2023/0719/AI-residuals-and-lack-of-trust.-Can-Hollywood-find-a-happy-ending
QR Code to Subscription page
Start your subscription today
https://www.csmonitor.com/subscribe